Data Privacy Policy
Macro Liquid Petroleum Gas Company Incorporated operates this website. We take your privacy seriously; therefore, we urge to ready this data privacy policy very carefully because it contains important information about:
Who we are
Macro Liquid Petroleum Gas Company Incorporated recently launched its website named, MACROLPG. We collect, use, and are responsible for the certain personal information you shared with the platform. When we do so, we are regulated under the Data Privacy Acts of 2012, and we are responsible as a “controller” of that information for the law. For this Agreement, “MACROLPG” refers to the company’s website, which can be accessed at https://www.macrolpg.com/
The personal information we collect and use
The personal information you provide to us. We collect the following personal information that you provide to us:
• full name
• email address
• contact number
Some examples of when we collect this information include:
• When inquiring and when signing up to our newsletters.
1. The personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their data;
receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their data abroad.
2. Monitoring and recording communications
We may monitor communications such as email and telephone calls for the following purposes:
quality assurance, fraud prevention, and compliance
How we use your personal information
We collect information about our users for the following purposes:
Identify you and manage your accounts you hold with us, process your orders, conduct research, carry out customer profiling, and analyze your purchasing preferences.
We utilize data such as:
• Where we need to perform the contract we are about to enter into or have entered with you. (For example, when you purchase our products, that’s a contract)
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
• your rights in related to your personal information, and
• Where we need to comply with a legal or regulatory obligation.
Who your information may be shared with
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
We will not share your personal information with any other third-party.
Marketing
We want to send you information about our products, services, offers, competitions, and our business, which may be of interest. Such information could be sent by post, email, telephone, text message, or call.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any contact information (i.e. purchase, signing up to a newsletter, etc.) If you do opt-in to receive marketing from us, you can opt at any time. If you have any queries on how to opt-out or are receiving messages you do not want, you can contact us using the details below.
Whether personal information has to be provided by you, and if so why
The provision of the following information is required from you:
Name, Contact Number, and Email Address
This is to enable us to do the following:
Name and Address – for delivery purposes
Email Address – to provide a receipt of purchase
Contact Number – to contact you for the status of your order
We will inform you whether you are required to provide the information to us at the point of collecting information from you.
Reasons we can collect and use your personal information
We really on the following as the lawful basis on which we collect and use your personal information:
consent, contract, vital interests, and public task.
Keeping your information secure
We have appropriate security measures to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We will also use technological and organizational measures to keep your information secure.
We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we use all reasonable efforts to secure your data, in using the site you acknowledge that the use of the internet is only entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
Children and validity of the consent
Where we obtain consent from any user, we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
What rights do you have?
• fairly and transparent processing of personal information and a description of the information to be entered in the system
• determine the purpose for which the personal information is to be processed
• identify the scope and method of the personal information processing.
• the recipients or people to whom they are or may be disclosed.
• methods utilized for access and storing of personal data.
• require us to correct any mistakes in the information we hold.
• require us the erasure of personal information concerning you in certain situations
• object at any time to processing of personal data concerning you for marketing
If you have any information on those rights, including the circumstance they apply, you may exercise these rights:
• email, call or write to us
• let us have enough information to identify you
• let us have a proof of identity
• let us know the information to which your request relates
Changes to the privacy policy
We may change the privacy policy from time to time. You should occasionally check this policy to ensure that you are aware of the most recent versions that will apply each time you access this website. We will also notify you of any changes by:
By email, if you have opted in to receive emails and by notice on the website header.
Contacting Us
If you have any questions about this policy or the information we hold about you, please contact us by:
email: [email protected]
post: 1216 Acacia Avenue, Madrigal Business Park, Ayala Alabang, Muntinlupa City 1770 Metro Manila, Philippines
Telephone: 0917-170-1704
Calls will be answered at the following times:
Monday-Friday; 9 AM to 5 PM.
We may record calls and quality training for LOL.